Robotic Process Automation Case Study

2 min readJan 12, 2021


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That could be a candidate for automation. our teams conducted an in-depth analysis of the administrative and logistical steps involved in with the training courses and certifications. From this analysis. the certifications process was identified as the best initial candidate for automation. A Robotic Process Automation (RPA) Case Study:

Within the case “Robotic process automation: strategic transformation lever for global business services. ” the head of human resource management (HRM) services. Diana Stevenson is in search for a solution to do more work without extra resources. Diana has come up with solution to implement Robotic Process Automation (RPA) for the company. Implementing this strategic plan could have an . . .

Robotic Process Automation Case Study Outcome Virtual Workers provide automated execution of customer services activities. reducing average execution times from over 20 minutes to just 2 minutes.

Robotic Process Automation (RPA) includes a set of emerging technologies that promises the automation of business processes by using software robots that are trained based on …

Robotic Process Automation Case Study Outcome An automated solution was deployed with Virtual Workers replicating the data from one system to the other. replacing the 12 staff with just two Virtual Workers and delivering work out of hours to minimise the overall customer impact.

Robotic Process Automation (RPA) emerges as software based solution to automate rules-based business processes that involve routine tasks. structured data and deterministic outcomes. Recent studies report the benefits of the application of RPA in terms …

UiPath provides a case study where they rolled out an automation program in 8 weeks. reducing 40% of the manual labor. 29- Hiring& onboarding & headcount reduction Especially for growing or shrinking firms hiring and firing brings significant burden on HR and other support functions like IT. security. facilities management.

In 2010. NICE acquired a company called Eglue. which was doing a kind of process automation which is today known as robotic automation. focused on enhancing performance in contact centres. This evolved into a standalone robotic process automation (RPA) business. which provides automation above and beyond contact centres — for HR. supply chain. finance. and so on.

Determining automation scope Infosys BPM studied the client’s HR processes and analyzed each of their stages in detail to understand the suitability of introducing Robotic Process Automation (RPA) and reducing the effort involved in dealing with the quantum of data. Following the study. Infosys BPM created use cases for deployment of automation.




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